Question 1

Where do you deliver?

Accepted Answer

Right now we deliver inside Dhaka city only. Other cities are coming soon.

Question 2

How long does delivery take?

Accepted Answer

Standard delivery takes 2–4 days and Priority delivery takes 1–2 days. To get flowers on an exact date, save it as a reminder.

Question 3

Can I choose the delivery date?

Accepted Answer

Yes. Add a reminder with the occasion date and pick a bouquet. We deliver on that day.

Question 4

How do reminders work?

Accepted Answer

Save a birthday or anniversary once. We send you an SMS or email a few days before so you can confirm, and we deliver on the day, every year.

Question 5

Is the reminder service free?

Accepted Answer

Yes, saving reminders is free. You only pay for the bouquet when you confirm the order.

Question 6

Which payment methods do you accept?

Accepted Answer

Cash on delivery and bKash.

Question 7

Will I get an invoice?

Accepted Answer

Yes. Every confirmed order has a PDF invoice with a secret code you can verify on our website.

Question 8

Can I send flowers anonymously?

Accepted Answer

Yes. Turn on “Send anonymously” at checkout. Your name and number are never shown to the recipient.

Question 9

Can you make a bouquet from my photo?

Accepted Answer

Yes. Upload a reference picture on the Custom Bouquet page. Our florists send you a price and start after you approve.